Jen Mackan

Jen Mackan

Analytics Specialist & Business Office Supervisor, OCNT
Phone:800-948-1234 x13
Address:15088 Smart Cole Road, Ostrander, Ohio 43061


Jen joined the Millcreek team in 1995. She earned a Bachelor of Science in Agriculture from The Ohio State University, with a major in Floriculture and a minor in Agricultural Business. Throughout her tenure she has served in various roles including as our Production Manager and Shipping Manager. Currently, Jen is a part of our Office Team working as our Program and Logistics Director where she is responsible for maintaining our growing software program and program data. In addition, she organizes and plans our Shipping Logistics – a critical role in getting our fabulous products to you! With our IT consultant, she helped to develop our Electronic Shipping Board, that you may have seen at our Annual Open House or during another visit to our nursery.

Jen is remarkably computer-savvy and is our in-house excel genius (VLOOKUP is one of her most-used formulas)! She also helps maintain the information on our website and compiles the content and layout of the Millcreek Gardens catalog each year. In the fall and winter she is periodically found helping with plant maintenance in the growing departments. Jen is an Ohio Certified Nursery Technician.

In March of 2013 Jen was promoted to Business Office Supervisor where she has additional responsibilities overseeing the office team and the related workflow as well as handling our payroll. With the addition of our Sales and Marketing Manager and Human Resources Manager roles, Jen’s role continued to adapt to our changing business needs. She currently serves as Sales Office and Logistics Supervisor where she continues to oversee the flow of the office team responsibilities and is a master of shipping logistics!

In her spare time she enjoys the outdoors with her husband, chilling out with their pets, making beaded jewelry, and reading.

In 2020, we celebrated Jen’s 25 year Anniversary with Millcreek!