Services

More to Offer

In addition to our numerous services below, we also offer several specialty products.  

Delivery Service

 

We offer a convenient Delivery Service on our own trucks within a 250-mile radius of Columbus, Ohio.

We work hard to get your shipment ready as quickly as possible with many orders being available for delivery the next day! Delivery Service Rates are based upon order value and distance from our nursery. We will contact you prior to shipment to arrange and confirm a date for delivery. To expedite unloading, please have personnel ready to help unload at the time of delivery.

Delivery Zones

Zone 1: Less than 30 miles from Millcreek (including Columbus Metro Area) – Rate: 3.25% of invoice, Minimum Charge: $30, Minimum Order: $250

Zone 2: 30-50 miles from Millcreek – Rate: 4.25% of invoice, Minimum Charge: $45, Minimum Order: $250
                     *March 16-June 14 – Minimum Order $500

Zone 3: Beyond 50 miles from Millcreek, but within the state of Ohio – Rate: 7.25% of invoice, Minimum Charge: $70, Minimum Order: $500
                     *March 16-June 14 – Minimum Order $1,000

Zone 4: Outside Ohio, but within 200 miles of Millcreek – Rate: 9.25% of invoice, Minimum Charge: $110, Minimum Order: $1,000

Zone 5: Outside Ohio, 200-250 miles from Millcreek – Rate: 11.25% of invoice, Minimum Charge: $220, Minimum Order: $1,500

Zone 6: Beyond 250 miles from Millcreek – Please contact us for a quote.

Due to volatility of fuel prices, all rates are subject to change. We do not currently ship UPS or FedEx.
 

Pick Up Service

Feel free to visit us and pick up your order at our nursery. If possible, please call us at least 2 days in advance to place your order and arrange a pickup time so that we may have your order picked and ready for you. If you are unable to make your scheduled time, please call us as soon as possible. Orders placed after 4 p.m. Friday, for pickup, will be available for pickup after 12:00 p.m. the following Monday, unless prior arrangements have been made.

Orders for pickup must be scheduled ahead in March, April, and May. Unscheduled walk-in customers may experience an extended wait during the busy Spring Season.

Customer orders must be loaded by 4:30 pm.

Need directions to Millcreek?

Bar Code Service

Do you have a POS system and scan bar-codes at check out? If so, please consider that our perennials, herbs, and succulents arrive with a color picture tag that already contains a unique barcode. 

We can provide you with an Excel spreadsheet with plant names and UPCs so you may easily update your POS scanning system – just contact us!

 

Custom Growing Service

Want something that we don’t grow? Need a size we don’t typically offer? Visit our Custom Growing page to learn more!

 

Pre-Pricing Service

Save time and sell more!

Our Pre-Pricing Service is designed to enable you to place pre-priced plant material direct from our delivery truck onto your sales benches. By no longer having to hassle with pricing the plant material, your employees are free to assist your customers and tend to other important tasks. Stop trying to do it all yourself! Contact us with questions, or get started today!

We offer several Pre-Pricing Service options for our retail garden center customers for a nominal charge. With this service, we apply stickers or pre-printed stake labels to the containers on your order prior to shipment. We will create and print a Custom Adhesive Label for you, or you may supply your own stickers. You may select the Pre-Pricing Service that meets your needs.

Custom Pre-Pricing Service

We will custom design and print stickers for you and apply the stickers to the containers on your order for a nominal charge. You may select various fields to print on the stickers, such as your Logo, Business Name, Retail Price, UPC, SKU, Picture, etc. The fields available vary depending on the  sticker you select. We have two sizes of stickers available:

2” x 2” (black and white)
3” x 4” (color)

Want to get started? Download the Pre-Pricing Enrollment Forms here

Order Deadlines and Delivery Areas

The following is our general weekly delivery schedule for March-September. These are guidelines, not guaranteed delivery days. 

Please note, our order deadlines have changed for 2020! 

Orders must be received by 8 AM, no longer noon. See below for details. 

Orders not received by the deadline for your area will be shipped later in the week, if possible.  

Additions received after the order deadline will be shipped as a separate order as soon as possible. Order minimums will apply. 

For delivery on: 

Monday – orders should be received by 8 AM on Friday 

  • Ohio – greater Columbus Area

Tuesday Delivery – orders should be received by 8 AM on Friday

  • Ohio – Columbus, Cincinnati, Dayton

Wednesday Delivery – orders should be received by 8 AM on Monday

  • Ohio – Columbus, Cincinnati, Dayton
  • Ohio – Circleville, Chillicothe, Portsmouth
  • Ohio – Mansfield, Cleveland
  • Ohio – Reynoldsburg, Newark, Marietta

Thursday – orders should be received by 8 AM on Tuesday

  • Indiana / Illinois – Indianapolis, Illinois
  • Kentucky – Florence, Lexington
  • Michigan/Ohio – Detroit, Toledo
  • Ohio – Columbus, Cincinnati, Dayton

Friday – orders should be received by 8 AM on Wednesday

  • Kentucky – Louisville
  • Ohio – Columbus, Cincinnati, Dayton
  • Pennsylvania/West Virginia – Pittsburgh, Wheeling